Terms & Conditions

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UPS shipments need a physical address as they will not deliver to Post Office Boxes.

The deadline for Christmas orders is October 15th. No guarantees for Christmas delivery for orders placed later than Oct. 15th. We have limited staff, all family, and have needed this restriction for health reasons.

Thank you for your patience while we build your nutcracker!

Terms and Conditions: International 

ALL International orders must choose to add the corners option for the nutcracker. We WILL NOT ship without this option.

We reserve the right to refuse  to ship to certain items to international countries. Your money will be refunded in full if we refuse your order.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. 

DAVEBILT CO. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Return Policies:

All products on this website are 100% Guaranteed or your money back. If you find that the product does not live up to your expectations, simply repackage and return to us, the manufacturer. If possible, please email or include a note as to why you are returning the product, so that we may try to better understand our customer's needs.  The original purchase price will be refunded to you in the same manner it was paid, unless otherwise notified.   We are sorry, but we are unable to refund the return shipping costs.